Privacy Policy

Last updated: 21 September 2026

This policy explains what personal information Proshield Health & Safety collects through this website, why we collect it, how we protect it, and the rights you have under the General Data Protection Regulation (GDPR) and Irish data-protection law.

1. Who we are

Proshield Health & Safety (“we”, “us”, “our”) is the data controller responsible for the personal information collected through this website (https://proshield.ie).

• Address: Athy, Co. Kildare, Ireland
• Email: info@proshield.ie
• Phone: 085 260 5938

2. What information we collect

We only collect the information you choose to give us, plus limited technical data needed to run the site securely.

Enquiry & booking forms

When you request training, request a quote or contact us, we collect the details you enter — typically your name, email address, phone number, company name, the course you are interested in, number of people, preferred dates and any message you add.

Reviews

If you submit a review, we collect your name, your company (if you provide it), your rating and your review text. Reviews are only published on the site after we manually approve them. If approved, your name, company and review become publicly visible on the website.

Technical & security data

Our server keeps standard logs (including IP address and a backup copy of form submissions) to deliver enquiries reliably, prevent spam and abuse, and keep the site secure.

Cookies

See the Cookies section below.

3. Why we use your information and our legal basis

• To respond to your enquiry and provide quotes or training — legal basis: taking steps at your request before entering a contract, and our legitimate interest in running our business (GDPR Article 6(1)(b) and 6(1)(f)).
• To send you a confirmation/auto-reply about your enquiry — same basis as above.
• To publish your review on the site — legal basis: your consent, given when you submit it for publication (Article 6(1)(a)). You can ask us to remove it at any time.
• To keep the site secure and prevent spam — legal basis: our legitimate interest (Article 6(1)(f)).
• Analytics (only if enabled and only with your consent) — legal basis: your consent.

4. Cookies

This website does not use any tracking or advertising cookies by default. We do not use cookies that are not necessary unless you agree to them.

We currently do not use analytics or advertising cookies at all. The site only uses the minimal, strictly necessary technology required to display pages and process the forms you submit.

5. Who we share it with

We do not sell your personal information, and we do not share it for advertising. We share it only where necessary to run our service:

• Our email/hosting provider, which delivers and stores the enquiry emails you send us.
• Legal or regulatory bodies, only where we are required to by law.

6. How long we keep it

We keep enquiry and booking information for as long as needed to deal with your request and for our legitimate business records, after which it is deleted. Approved reviews are kept until you or we remove them. Security logs are kept for a limited period and then overwritten or deleted.

7. Your rights

Under the GDPR you have the right to:

• access the personal information we hold about you;
• have inaccurate information corrected;
• have your information erased;
• restrict or object to how we use it;
• receive your information in a portable format;
• withdraw consent at any time (for example, for reviews or analytics), without affecting processing carried out before withdrawal.

To exercise any of these rights, email us at info@proshield.ie. We will respond within one month.

8. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can put it right. You also have the right to complain to the Irish supervisory authority:

9. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last changed.

10. Contact

Questions about this policy or your personal information? Email info@proshield.ie or call 085 260 5938.